Your information resource
Support and documentation
Transparent, step-by-step resources for project teams
Onboarding and workflow info
We offer a transparent overview of our onboarding process and system capabilities. Teams are briefed on how AI-driven categorization is configured, what adjustments can be made, and where human review is important. Reporting tools track usage, and support is available to guide teams through every stage. This page also covers the core limitations of our system, so you know where manual attention is still required. Our goal is to prepare you for the real project challenges—not just the ideal scenarios.
Transparent support and onboarding
Practical, step-by-step support makes the difference for teams adopting new systems.
Find practical details on AI categorization, onboarding, and transparency.
Every team faces unique challenges in visual content management. Our documentation addresses these realities, describing how AI suggestions can be configured to match your conventions.
Reporting tools are designed for clarity, so you can see the impact of automation and understand when to intervene manually.
Documentation and support channels provide ongoing assistance, whether you’re new to AI categorization or managing a complex asset library.
Frequently asked questions and what to expect
Onboarding and setup
Our onboarding process is tailored to different team sizes and project needs. Initial sessions walk you through basic setup and offer options for custom workflows, helping teams avoid common missteps.
Ongoing reporting
Visual dashboards provide ongoing insight into content categorization performance, making it easy for teams to monitor accuracy, adoption, and areas needing manual attention.
Documentation and help
Our documentation portal answers common questions and provides step-by-step guidance for troubleshooting or advanced configuration. Team members are available for one-on-one support as needed.
Practical info for onboarding, use, and support
All about how it works
Key resources and ongoing support
“What if our process doesn’t match the default?” That’s a question we hear often. We respond with candid detail about system configuration, data handling, and when to use manual review. Our resources are updated for 2026 and address the needs of Indian project teams.
Configurable onboarding
Onboarding includes a walk-through of system settings, with practical guidance on customization for different team structures or visual content types.