Privacy policy overview

How we collect, use, and protect your information

Introduction and philosophy

“I want to know exactly what data is being collected and how it’s protected,” a client once remarked—and that’s the principle guiding this privacy policy. Here, you’ll find plain-language explanations of what information we gather and why, so you can use our AI-powered visual content tools with clarity.

Our privacy approach is structured around transparency, user rights, and practical support. We address how your data is processed, who can access it, and what choices you have throughout your engagement with our service.

Data collection overview

We collect information to provide, maintain, and improve our AI content categorization services. This includes details you provide, automated device data, and usage logs.

Information you provide directly

  • Name, email address, and team affiliation
  • Job title or project role (if provided)
  • Project access permissions and preferences
  • Communication history related to support or collaboration
  • Feedback submitted via platform forms

Automatically collected information

  • Device information such as browser type and operating system
  • IP address and general geographic location data
  • Log files capturing access times and session durations
  • Cookie identifiers for session management and analytics
  • Interaction data related to features used

How your data is used

Collected data supports account management, technical troubleshooting, service improvements, reporting, and compliance. We are transparent about each use case and do not sell your personal data.

  • Provide and maintain the AI categorization service
  • Enable account management and project collaboration
  • Monitor system performance and fix technical issues
  • Analyze usage for service improvements
  • Generate non-personal analytics for reporting
  • Send important service notifications or updates
  • Comply with applicable laws and regulations

Our commitment: We are committed to protecting your privacy. All data is handled in accordance with Indian law and international standards. We use transparent processes, respect user choices, and update this policy as our tools and practices evolve.

When we share data

We share data only with trusted service providers and partners who help deliver our platform. All such partners are required to meet our privacy and security standards.

Service providers and partners

Our partners may access data only as needed to support platform functions—such as hosting, analytics, or technical support. All are contractually required to maintain strict confidentiality and comply with data privacy laws.

Legal obligations

We may process or retain data to meet legal requirements, respond to lawful requests, or enforce our terms.

Anonymous usage statistics

We collect aggregated, anonymous statistics to analyze usage and improve our AI tools. No personal identifiers are used in these reports.

Your privacy rights

You have the right to access, correct, delete, limit, or object to the processing of your data. You may also request a copy of your data or withdraw consent at any time, where applicable.

  • You may request access to the personal data we hold about you at any time.
  • You may request correction of inaccurate or incomplete data.
  • You can request deletion of your personal data, subject to legal requirements.
  • You can request a copy of your data in a portable format.
  • You have the right to object to certain processing activities, such as direct marketing.
  • You may request limitation of data processing in certain circumstances.

To exercise your rights or ask privacy-related questions, contact us using the details below. We address requests as promptly as possible.

How we protect your data

All personal data is secured using encryption, access controls, and monitoring. We work with trusted partners who meet our security standards, and we regularly review systems for vulnerabilities.

Technical security measures

  • Encryption of personal data in transit and at rest
  • Firewall and intrusion detection systems
  • Routine software and security updates
  • Regular vulnerability assessments

Organizational privacy measures

  • Team training in data protection and privacy protocols
  • Clear internal access controls for user data
  • Regular privacy impact assessments and audits
  • Continuous review of privacy practices

How long we retain data

Personal data is stored only as long as necessary for project collaboration, service improvement, or to comply with legal requirements. Retention periods are regularly reviewed.

  • Account details include your email, name, role, and project access settings.
  • Usage and feedback data support ongoing product improvements.
  • Records of your communications with support or project teams
  • We do not collect or store payment or financial information directly on this platform.
  • Limited marketing data may be used for relevant service updates only, never for third-party advertising.

You may request deletion of your data when it is no longer required for service or legal obligations.

International data transfers

If we transfer your data outside India, we do so with safeguards that align with privacy laws. All partners are contractually bound to maintain similar protection standards.

  • Transfers occur only when necessary for platform operations
  • Data is encrypted and protected during transfer
  • All partners are required to comply with privacy regulations
  • You will be notified if significant international transfers occur

Cookies and similar technologies

Cookies are used for essential site operations, to remember your settings, and for analytics. Some cookies enable functionality, while others help us understand how our visual content platform is used.

Cookie types explained

  • Essential cookies are required for secure logins and core site functionality.
  • Performance cookies gather data on site usage for analytics and improvement.
  • Personalization cookies tailor the user experience based on preferences.
  • These cookies store user preferences to enhance your experience.

You can manage or delete cookies at any time in your browser settings. Certain features may not function correctly if cookies are disabled.

Changes to this policy

We review and may update this policy periodically as our tools and privacy practices evolve. Major changes are communicated through platform notifications or email.

  • Service updates about new features or platform changes
  • Important information regarding security or account status
  • User feedback requests for improving our tools
  • Compliance notices required by law

Your continued use of our platform after updates means acceptance of the new policy.

Contact for privacy concerns

For privacy questions, data requests, or to exercise your rights, reach us during business hours using the contact details below. Our team responds with clarity and respect.

Ninovarelo

Guindy Industrial Estate India

Phone: +91 748 307 0715

Email: content@ninovarelo.world

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